We often tout our customer and community-focused services, but from where do these tactics come? While we’d like to take all the credit, Vojin’s licensed security guards pull their skills from well-established bodies of thought and tactics.
One of these ideas is dynamic security. What is it, and how do we put it into practice?
What Is Dynamic Security?
Dynamic security is a method by which guards prioritize everyday communication and interaction. It’s a purposeful, meaningful activity to occupy those who are within an area patrolled by security. It was developed first for use in correctional facilities.
Dynamic security goes back to 1985 when it was developed to help those in prison security understand the inmates with whom they work and assess workplace risks. It was based on the idea that jow an officer acts and the security skills they learn affects their ability to develop and maintain relationships, establish trust, and communicate effectively with offenders. In the prison system, the tactics help officers and offenders stay safe while maintaining good order, helping to improve the rehabilitation of those held in correctional facilities.
Of course, our team doesn’t treat customers, employees, or event-goers like people who have broken the law. However, there are many ideas Vojin guards take from dynamic security and apply in the field. Much of our success comes from creating a calm, trustworthy presence so that people feel they can approach us rather than fear us. How do we use dynamic security to make sure this is possible?
When Would We Use Dynamic Security Principles In The Field?
Security firms can use dynamic security principles to change how they offer services. One common scenario in which we use dynamic security tactics is major event security. Achieving a balance between security guards and attendee experience can be tricky because as threats evolve, our best practices as security guards have to evolve, too. Dynamic security can make that easier!
In the field, dynamic security can help improve and maintain relationships between security staff members and those they are meant to protect. Every interaction between guards and the people coming through the gates to attend a public event can enhance the situation for all attendees. On the flip side, one bad situation – one where we lose control or create an environment when attendees feel unsafe asking for help – can undo all efforts to improve this culture.
It comes down to effective leadership. All security guards, no matter how green, must be leaders when they are in the field. As they gain experience, security professionals can monitor an environment and guide situations in ways that will positively impact the culture we cultivate for clients. The more our guards learn, relearn and enhance their skills, the more confident they become, working as authorities that prioritize communication over force.